Uber is walking down a new path as the trip-hailing behemoth is bringing a brand name-new solution to Indian consumers. For the initially time globally, people in the place will be in a position to e book a ride on Uber employing WhatsApp.
That is appropriate, now, scheduling an Uber journey is as easy as sending a WhatsApp concept. End users can now guide a Uber journey via an official Uber WhatsApp chatbot.
What will make it all the more uncomplicated is that you do not have to have to down load the Uber application to book a experience Uber reported that every thing from consumer registration, scheduling a ride, and finding a vacation receipt will be managed inside the WhatsApp chat interface. This will benefit Uber and increase WhatsApp’s capabilities in India, which takes place to have 500 million end users, the biggest one person base of the Meta-owned application. India is no stranger to Uber as perfectly – the US-based huge has been running in the nation for eight decades and has a existence in 70 cities.
The process is easy – you can book a trip by possibly messaging Uber’s enterprise account, or scanning a QR code, or clicking a link that will acquire them to an Uber WhatsApp chat. Then, you will need to present the place you want to be picked up from and dropped off and will get the info about the upfront fare and when the driver is expected time to get there.
You will get the very same protection features and insurance policy protections as all those who e book journeys by using the Uber application right, along with the title of the driver and license plate of the driver, and the capacity to keep track of the location of the driver en route to the pickup point, as perfectly as talk to them anonymously using a masked selection.
What else is new? The WhatsApp chat move will notify you about the basic safety tips, together with how to achieve Uber in circumstance of emergencies – Uber’s purchaser aid group will connect with you if you find the “emergency” option while you are on the vacation. You will also have obtain to the basic safety line quantities to connect with the Uber crew right until 30 minutes right after the excursion has finished.
Curiously, if you are from Lucknow, then you will be the initially to receive the use this aspect. It will step by step roll out to customers in New Delhi, and finally across the country in 2022. Now offered in English only, this choice will extend to other languages quickly.
“We want to make it as straightforward as feasible for all Indians to get an Uber vacation, and to do that we need to meet up with them on platforms they are at ease with. Our partnership with WhatsApp does just that, supplying riders a new way to get a trip as a result of a basic, acquainted, and reliable channel. We are thrilled at this world wide-very first integration for Uber, and look forward to rolling it out across India,” Nandini Maheshwari, Sr. Director, Small business Development, Uber APAC claimed.